Conference & Banqueting Manager - Newbury

Job Title: Conference & Banqueting Manager - Newbury
Contract Type: Permanent
Location: Newbury
Reference: 1402248
Job Published: November 28, 2017 04:50

Job Description

Conference & Banqueting Manager - Newbury - Donnington Valley Hotel & Golf Club Department: Conference & Banqueting Reports To: Hotel Manager Supervises: Directly: C&B Supervisor Indirectly:Conference & Banqueting Staff POSITION SCOPE To organise and co-ordinate the Conference and Banqueting Department, ensuring the maintenance and improvement of operations standards. To ensure guest satisfaction and to utilise all sales techniques to maximise the profits of the hotel. PRIMARY RESPONSIBILITIES To develop the Conference and Banqueting business plan. To monitor departmental profits and costs in accordance with this plan, ensuring that all revenues and profits are maximised by increasing the use of Conference and Banqueting facilities and where ever possible, accommodation and other Food and Beverage outlets. To provide a consistently high standard of service in the Conference and Banqueting outlets, resulting in the achievement of customer satisfaction. To plan the development and training of subordinates and monitor their performance ensuring that departmental and personal objectives are achieved. To ensure an adequate supply of trained, motivated staff are available to deliver the quality of product and service required. To use Sales and Marketing resources and techniques to identify opportunities for increasing revenue. To ensure good communication of the Conference and Banqueting details to all other departments within hotel and any other relevant information. ADDITIONAL RESPONSIBILITIES To discuss with the Executive Chef menu plans and costings, and to ensure correct portioning control. To have knowledge of company purchasing procedures and product availability to maximise product quality and cost saving opportunities. To ensure that the sale of liquor is controlled in accordance with laws and local regulations. To ensure that all Conference and Banqueting equipment is regularly maintained and kept in good order To assist in the preparation of job specifications, descriptions for Banqueting personnel, and to assist in their recruitment and selection and appraisals. To have knowledge of competitors facilities and pricing policies to best position the Conference and Banqueting operation in the local market. To assist in the planning of local sales promotions and entertaining in order to maintain competitiveness. To work with the Sales Manager to achieve any P.R. for the department and its personnel. To be aware of trends, both customer driven and technological and to plan for their implementation within the hotel's operation ie. new computer systems, food trends. Credit terms and conditions are adhered to and the correct billing procedure is followed. Budgeting and forecasting financially tandom with the financial controller to ensure achievable targets are set and maintained. To implement within the department, the Hotel's fire, health and safety procedures. To ensure that all staff in Banqueting departments wear the correct uniform thus reflecting a positive Holiday Inn image. RELATIONSHIPS Internal: With all other departments with the hotel External: Function organisers, suppliers, entertainment agencies, local newspaper advertising personnel. Build network of contacts within city centre to enhance business and possible sales links. SKILLS Organisational and planning ability Practical understanding of financial management Selling skills Good communication and social skills Training skills

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