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Customer Service - Golf Cart Attendant

Job Title: Customer Service - Golf Cart Attendant
Contract Type: Permanent
Location: San Francisco
Industry:
Reference: 6cfe90674
Job Published: December 04, 2017 04:45

Job Description

Job Description

Summary:

Golf Cart Attendants will be in charge of providing a five-star experience for all guests on property. It is the primary duty of Golf Cart Attendants to be visible to arriving and departing guests at all times while on duty in order to assist them as needed. Applicants must have excellent communication and organizational skill sets. This is a high energy, high touch position that will require excellent people skills and the ability to work weekends, holidays, and extended days when necessary.

Benefits include:

  • Privileged access to both golf courses
  • Flexible schedule
  • Competitive pay
  • Free employee meal during shift
  • Opportunity for advancement

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following:

  • Engaging all guests at Half Moon Bay Golf Links utilizing the cornerstones of our Five Star Standards hospitality program; Warm Welcome, Genuine Engagement, Anticipation & Delivery, Recovery & Empowerment, and a Fond Farewell
  • Be visible at all times to arriving and departing guests and assist as needed
  • Clean, stock, and maintain golf cars
  • Setup, maintain, and clean up practice areas
  • Assist with tournament setup
  • Facilitate golf package & tournament services

KNOWLEDGE AND SKILLS:

  • Excellent soft skills/people skills
  • Excellent communication & organizational skills
  • Ability to demonstrate excellence in guest service
  • Ability to be a team player

SECONDARY RESPONSIBILITIES:

  • Assists with valet operations
  • Assists other departments when necessary

EDUCATIONAL QUALIFICATIONS, KNOWLEDGE, SKILL & ABILITY REQUIREMENTS:

  • High School diploma or equivalent (or actively enrolled in High School)
  • Must be able to work weekends and holidays
  • Must be able to work a minimum of three days per week (including at least one weekday)

SUPERVISION:

  • It is inevitable that other duties will arise from time to time. This is not a necessarily exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While this is intended to be an accurate reflection of the proposed position, management reserves the right to revise the job or require that other or different tasks are performed when circumstances require. Annually, performance standards will be reviewed and updated to reflect the acceptable standard of performance for critical tasks required by this position.
Company Description
Regally set on the California coastline, equidistant from San Francisco and Silicon Valley, is one of Northern California's only luxury golf resorts. On the bluffs of the Pacific Ocean, just 19 miles from San Francisco International Airport and 45 minutes from San Jose International Airport, this Half Moon Bay enclave home to Half Moon Bay Golf Links and The Ritz-Carlton, Half Moon Bay -- radiates stately ambiance with a Georgian revival estate and 36 holes of oceanfront golf. Here, gentle ocean breezes inspire the senses and the game.

Here at Half Moon Bay Golf Links, we pay homage to the traditional spirit that founded the sport hundreds of years ago, while incorporating the technology of new age golf. Banked by the natural wonders of Northern California's Pacific Coastline and the Cypress trees that line the natural bluff top landscape Half Moon Golf Links uniquely combines the human need for challenge, competition, and connection with nature. As the mist clears off the greens each morning, wildlife awakens to breathtaking ocean views -- birds chirp, deers graze, the dew melts and the day begins.

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