Provide exceptional customer service and assist the location in the daily operations which include but are not limited to: collecting data, data entry, marketing, sales calls, inventory control, and contributing to the overall success of the location.
Customer Service - Provide exceptional service and support to customers.
Team relationships- Relates well to all levels of employees and management and is able to build appropriate and effective relationships.
Data Entry - Complete transactions accurately and in a timely manner on both new and existing accounts.
Account Maintenance -Ensure all required documentation is included in each customer's file. Information must be accurate and complete.
Customer Privacy- Ensure integrity of all customer files/documentation information.
Sales - Recommend and sell products and services to meet customer's needs.
Product Knowledge - Understand the features and benefits of the new and current products so you can assist with the company's marketing and sales initiatives.
Inventory Control - Maintaining control of all current products.
Collections - Assist with collecting Past Due, NSF, and Write Offs.
Phone Etiquette - Handle all incoming and outgoing calls in a professional, customer-oriented manner.
Loss Prevention - Adhering to all company policy, procedures, and directives to ensure the safety of customers and employees.
Oversee center operations when management is not present; which will involve opening and closing procedures.
Ensure all Federal, State and Local laws are being followed.
Adhere to all company policies and procedures.
Adhere to all safety regulations.
Bilingual is a plus!!