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Operations Manager

Job Title: Operations Manager
Contract Type: Permanent
Location: Houston
Industry:
Reference: 231b052d1
Job Published: November 29, 2017 04:45

Job Description

Job Description

Compensation: $50-60K Salary, Medical Insurance, Vacation, Gas Card, Cell Phone, Surface Pro iPad for home

Reports To: Area Manager and President

We are looking for an experienced Operations Manager in the Contract Security industry. This position is very active in the day-to-day operations of our company. Although this is predominately a Monday - Friday daytime office position, there are times when this position will be the on call manager for after-hours emergencies, and may have to work in the field at night or on occasional weekend day/night. Our firm believes in creating a partnership approach. A team player who does whatever is needed to effectively serve our clients.

This manager should have extensive working knowledge of the contract security industry. Duties will include: Scheduling, Payroll, Overtime Control, Quality Control, Direct Supervision of assigned personnel (Field Supervisors, Office Admin, etc.), Client Satisfaction / Customer Service, Personnel (interviewing, processing , new hire orientation), and Uniforms ( inventory / orders / issuance / return and cleaning contract).

  • Previous payroll, billing, and scheduling experience preferred.
  • Experience with scheduling software, preferably Winteam.
  • Schedule for several thousand hours per week at multiple sites / accounts.
  • Maintain a trained cadre of officers ready to provide quality service to our clients.
  • Promote open and honest communication between clients, management , and officers.
  • Ensure all required reporting and contract requirements are met.
  • Experience managing several groups of officers at multiple locations.
  • Previous contract security, facilities management, customer service, military, or law enforcement experience preferred.
  • Possess experience in hiring, developing, motivating, and retaining staff.
  • Strong time management / multi-tasking skills are extremely important.
  • Outstanding interpersonal and communication skills (both oral and written) are required.
  • Ability to work in a team-oriented management environment as well as to work independently.
  • Some experience writing Site Specific Post Orders would be an added plus.
  • Provide oversight and support to Account Managers and their respective divisions.
  • Manage Golf Cart Fleet Vendors and Cell Phone Vendors

Candidate should possess:

  • Minimum of 2 years management experience, convey a highly professional image and attitude towards clientele and employees.
  • Must meet requirements and maintain a current Security Officer License in the state of Texas.
  • Candidate must pass a background investigation to include criminal history, credit history, valid TX driver's license with relatively clean driving record for 3 previous years, stable work history, personality profile test, and pre-employment drug screen
  • Intermediate Computer Skills
  • Knowledge of Cell Phone Setup with Apple IOS such as adding email accounts
  • Advanced Knowledge with Microsoft Office Suite

United Protective Service License is B-12854


The "right" candidate could find himself on the fast track to our Branch Manager program!

Company Description
Our owners understand the commitment it takes to be a security officer, with first hand knowledge as security officers while attending college. This first hand knowledge has been an invaluable asset in developing our company from the inside out. Simply put, we believe that we have both internal customers (employees) and external customers (clients) that we desire to treat with dignity and respect and be responsive to their needs.

Since our inception, United Protective has grown from 3 employees in 1999, to over 1100+ professional security officers throughout the State of Texas and Oklahoma. As we continue to grow, we have a need for individuals who have a desire to serve others, a positive demeanor, are mature, reliable, and who have a natural 'can do' attitude.

If you want to join our team of security professionals, we want to meet you!

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